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HBA and Mutual Community, together with their major investor BUPA, have provided progressive, customer-focused health insurance for almost 70 years, and today insure almost a million Australians

As well as HBA and Mutual Community, BUPA Australia operates under a range of other brands:

View images of our brands' membership cards

The Health Insurance Act stipulates that claims for assigned Medicare benefits must be lodged with Medicare Australia within two years of the service being provided. This means that services older than two years cannot normally be processed through the Ezyclaim system or Eclipse.

An application for an extension of this limit can be made via an Application of Late Lodgement form.

Application of Late Lodgement form

Download forms for patients

Download forms your patients may need to complete, such as a health insurance application forms, claim forms, the Particulars of Ambulance transportation form, Authority of Release of member information form and more.

Patient form downloads

Patient hospital eligibility checking made easy

Confirming patient hospital eligibility for benefits prior to them being admitted is now easier than ever – register and you wil be able to do it online!

Register for online patient eligibility checking

View our guide to online patient eligibility checking

Find out more about patient hospital eligibility


Prostheses Changes

New legislation has necessitated changes to prostheses benefits. Effective from 31 October 2005 BUPA Australia no longer maintains its own prostheses list separate from the Government's.

View complete list of AHIA prosthesis items
Register now

Register with BUPA Australia as a recognised Ancillary Provider within your specialisation.

Find out more


Dental Business Rules

Business rules for Provider Dental accounts.

Click here for HBA's Dental Business Rules

Click here for Mutual Community's Dental Business Rules