Privacy

The privacy of your personal information is important to you and also to BUPA Australia.

We will only collect information that is necessary for the purposes of conducting business. We will take steps to ensure that the information we hold about you is accurate.

If you think that we hold information about you that is incorrect in any way, please contact us. On our web site we collect data to help us determine which pages are most popular, peak usage times and other information that helps us make our web site easier and more efficient for you to use.

When you visit, our web site may set a "cookie" on your machine (this is a small piece of system information stored on your hard drive) so when you next visit our site it links to your personal information that is stored on our system. If you do not wish us to use a cookie you can set your browser so it will not accept them.

BUPA Australia may need to disclose your personal information to other parties, such as government authorities. You are entitled to request reasonable access to information we have about you. BUPA Australia reserves the right to charge an administration fee for collating the information you request.

Privacy Complaints

If you have any queries or complaints in regard to our collection, use or management of your personal information, please contact our office through your normal channels or in writing to:

The Privacy Officer 
Health Insurance Administration
Reply Paid 4463
Melbourne VIC 8060

If we cannot satisfactorily resolve your concerns you may contact the Privacy Commissioner in writing:

Director of Compliance Office of Federal Privacy Commissioner
GPO Box 5218
Sydney NSW 1042

BUPA Australia also issues health insurance under the HealthCover Direct, Cardmember Health Insurance Plan (American Express), ANZ Health Insurance Plan, Super Members Health Plan, OSHC (Overseas Student Health Plan) and CSR Health Plan.