About BUPA Australia
Global knowledge, local experience.
The origins of Bupa Australia's brands can be traced back for more than 60 years. Through these trusted brands – MBF, HBA, Mutual Community – Bupa Australia is the chosen health and care partner for more than 3 million Australians. We also provide travel, home and car insurance and financial services through our brands and through ClearView Retirement Solutions.
We have the proven track record of delivering innovative features and services on our products that assist our customers in preventing, managing and treating illness and injury. We are committed to managing our own costs effectively to help keep health insurance affordable and of value to our customers.
Through our significant investments in health care prevention, medical research, and local sporting and community groups, we are making a real difference to the wider community.
Backed by the strength and expertise of the world’s leading health and care specialists in the Bupa Group, Bupa Australia stands as a leader in Australian health and care, for the benefit of our customer, our employees, and for the wider Australian health system.
Keeping you covered
Bupa Australia can provide health cover for every individual. Good health is something we all want, but accidents and sickness can happen. So it's important to have the right health insurance for your needs.
Insuring your health with Bupa Australia offers you:
- Peace of mind and financial security
- Choice of the hospital, the doctor or specialist you prefer and the timing of your treatment
- Protection against the cost of services or items not covered by Medicare
Medicare covers you for hospital and medical treatment in a public hospital, as a public patient which can mean no choice of doctor and shared room accommodation. Medicare does not cover private hospital services or some allied health services such as physiotherapy, dentistry and natural therapies. Medicare does not provide cover for ambulance services, even in an emergency.
Bupa Australia initiatives
No Gaps arrangements
HBA and Mutual Community introduced a No Gap system back in 1997.
It is now the most widely-used ‘no or known gap’ system designed to cover or minimise the ‘gap’ between the fee actually charged by a specialist treating you in a private hospital and the Government Schedule fee for that service.
Participating Private Hospital and Provider Networks
Our extensive Participating Private Hospital networks provide members with certainty about their hospital expenses.
And Bupa Australia's Participating dentists, physiotherapists, chiropractors and optical outlets are among the largest of any health fund.
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Direct Debit and on-the-spot claiming
Bupa Australia encourages members to take advantage of flexible direct debit payment options and on-the-spot claiming at hundreds of participating providers. These facilities are not only making it easier for members, they are effective and efficient methods of administering the claims and payments.
Bupa Australia continues to take every step to promote and advance change that provides members with better and more affordable health insurance. This means continuing to deliver initiatives that improve the value of Bupa Australia health insurance.